Responsible Gaming
Gaming Should Be Entertainment
At myheartthrob.co.uk, we believe online gaming should be enjoyable entertainment only. Gambling is never a way to earn money or solve financial problems. Please play within your means and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to use our services, in accordance with UK gambling laws. We take age verification seriously and reserve the right to request proof of identity.
If you are under 18, please do not attempt to register or gamble on our platform.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Chasing losses — trying to win back money you've lost by gambling more
- Hiding your gambling activities from friends or family
- Spending more time and money gambling than intended
- Neglecting work, school, relationships, or hobbies due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, depressed, or irritable when not gambling
- Unsuccessful attempts to reduce or control gambling
- Using gambling to escape problems or negative emotions
- Lying about the amount of time or money spent gambling
If you recognize any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools
We provide the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you're losing control
- Account Closure: Close your account at any time with no questions asked
To access these tools, log into your account and navigate to the Responsible Gaming section in your settings.
Support Organizations
If you are struggling with problem gambling, please reach out to one of the following organizations:
United Kingdom
- GamCare — Free, confidential advice and support
www.gamcare.org.uk
Telephone: 0808 8020 133 (free and confidential) - GamStop — National self-exclusion scheme
www.gamstop.co.uk
Self-exclude from all licensed operators in the UK - Gamblers Anonymous — Support group meetings across the UK
Telephone: 020 7384 3040
Other Countries
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone: 0800 1 372 374 (free and confidential)
Need Help?
If you or someone you know is struggling with gambling, please reach out for help today. There is no shame in seeking support — professional help is available and confidential.
Remember: Your wellbeing is more important than any bet. Contact one of the organizations listed above or speak to a trusted friend, family member, or healthcare provider.